HTC HD2 faces reliability problems

Posted on June 8, 2010


HTC is reportedly facing several difficulties in the cellphone market, as repair shops point out reliability issues surrounding the HD2 and dealers complain of shortages of the Desire. Many customers have sent the HD2 in for service following failure of the digitizer.

Turn On Your Mobile owner Mark Pollak suggests the digitizer problem usually results in a broken LCD due to the proximity of the components, according to a Mobile News report. The necessary repair parts are said to be hard to get, as the number of affected devices continues to rise. Others claim the handset frequently crashes and requires a battery pull to reset.

Although HTC’s Desire smartphone does not appear to carry the same reliability uncertainty, dealers have voiced frustration with limited supply. Earlier reports suggest the device was sold out at Orange UK, Vodafone, T-Mobile, and Amazon.

“The HTC Desire is a fantastic phone, but we just don’t get the stock,” said an unnamed dealer.

By Electronista Staff

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Posted in: GETGIT